Returns & Exchanges
At Master MoltyFoam, we stand by the quality of our sleep solutions and offer a hassle-free 7-day return policy for products in original condition. If you are not completely satisfied with your purchase, we are committed to ensuring you find the perfect comfort match.
Return Process
- 1.Initiate a Request
Contact our customer care team via email or phone within 7 days of delivery to log your return or exchange request.
- 2.Quality Inspection
Our logistics team will schedule a visit to inspect the product, ensuring it is free from stains, odors, or structural damage.
- 3.Packaging & Pickup
Once approved, please place the item in its original packaging; our team will then arrange a convenient pickup from your doorstep.
- 4.Refund Processing
After the item reaches our warehouse and passes final verification, your refund will be processed to your original payment method within 10-15 business days.